Shipping policy

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should therefore be read alongside our main Terms: https://neoonart.com/policies/terms-of-service

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup
In-store and curbside pickup is not available.
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free shipping on all orders*.

DO YOU DELIVER INTERNATIONALLY?

Yes, we offer worldwide shipping. Free shipping is also valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable in your country and for any such additional costs or taxes.

SHIPPING TIMELINES

  • Domestic Orders (within India): Estimated delivery within 3 to 8 business days after dispatch.

  • International Orders: Estimated delivery within 7 to 20 business days after dispatch.

Customized Orders:
If your order includes customizations, it will first be prepared within 2 to 5 business days.
Once ready, we will share product photos for your confirmation before dispatch. The shipping timeline starts after confirmation.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will inform you as soon as possible and provide a revised estimated delivery date.

For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: Neoonartindia@gmail.com
Phone: +91 7621 00 5900